Customers will receive a full refund for all services if notice of the cancellation is received up to 14 days from the initial receipt of the service. Cancellation requests received after 14 days from the initial receipt of service will be refunded as follows:
Customers will receive a pro-rata refund for any unused service period.
A surcharge of 10% will be deducted from the refund amount with the exception of refunds for shell accounts and web hosting.
Setup fees are non-refundable after 14 days from receipt of the service.
|